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Because our cat litter are produced from natural raw materials, in order to ensure the natural and safe properties, we do not make any color improvements during production, so its texture and color may vary slightly with the actual color of the raw materials . However, all products have passed the factory quality test and can be used with confidence.

Our cat litter is made of natural materials, so the contact with clean cat litter is safe to you and your cats. The cat litter after use may contain bacteria that are harmful to the human body. Therefore, people with immune system diseases should try to avoid contact with it.

It is recommended to pack the used cat litter in a sealed bag and dispose of it together with the municipal garbage. Do not discard or bury it at random, because the bacteria in cats’ excrement can be harmful to humans or animals, especially the Toxoplasma gondii, which will be harmful to pregnant women and babies if directly touched.

During the production process, some tiny impurities in the materials may be taken into the processing equipment accidentally. These tiny impurities are completely harmless to the quality of the cat litter and the cat's health. If you have any questions, please contact us, we will offer unconditional returns for you.

We can provide a variety of additives with different functions to meet different using demands, and they are all natural, safe and toxic free.

If you are using clumping cat litter, please completely replace the litter every 4 weeks. Make sure to remove the clumps every day and fill it with fresh litter to maintain a thickness of 8cm at least. For non-clumping cat litter, better to replace the litter completely every 7-10 days.

So far, there is no relevant evidence that cleaning up cat litter clumps will have any adverse effects on children's health. But we suggest that babies under the age of 4 avoid contact with it as much as possible, and always wash hands immediately after cleaning up the cat litter.

Ingestion of cat litter and other substances can be a sign that your cat is sick, and it is suggested that you see a veterinarian to exclude any medical problems.

This behavior is difficult to resolve, and trying to stop it can be difficult.
Simple solution
The type of cat litter, the location of the litter box, and whether the litter box has a lid may affect the cat's defecation in the litter box.
Usually, we don't recommend using closed or covered litter boxes, which may make cats feel trapped. A closed litter box that seals odors in it can also make cats uncomfortable.
Also, it is better that there is one more cat litter box than the number of cats. Do not place two cat litter boxes side by side, if possible, put them in different rooms. Even if they are placed together, please separate them by a certain distance.
The other reason cats don't use litter boxes often may be due to certain urinary or other diseases, such as constipation or loose stools.
If cats experience these problems, they may avoid litter boxes because they will associate litter boxes with something unpleasant.
It's important to pay attention to your cat's feces and consult your veterinarian if you notice anything different.
Another thing to keep in mind is that cat's defecation position is not the same as their urinating position. Older cats and overweight cats have difficulty defecating in deep dens, they can feel pains very sensitively, so the discomfort in their lower spine or legs may prevent them from standing in the litter box.
In addition, you can put a litter tray toy in front of the litter box, as an extension of the litter box, the tray gets smaller and smaller until it's completely transferred into the litter box.

The litter box may have a urine/feces odor. We suggest you completely empty the litter box, clean it with soapy water, and fill it with fresh litter. If the litter box is full of scratches, please change a new litter box.

We suggest you have one more cat litter box than the number of cats in your home, for example, 3 cat litter boxes for 2 cats. Cats love to be clean and hygienic. Litter boxes that are used too frequently or with too many clumps inside will make cats feel repulsive and refuse to use cat litter.

If you are using mineral cat litter or a mixed cat litter with mineral litter and plant-based litter, we do not suggest flushing it down the toilet, because the cat litter containing minerals will completely condense into a clump when it meets water, and it is not easy to disperse. For a long time, it will deposit into the urban sewage pipeline and cause the pipeline to block. Pure plant-based cat litter can be flushed into the toilet in an appropriate amount. It may also cause the toilet to block if the flushing amount is too much, as it also contains clumping ingredients.